Frequently Asked Questions
Do I have to make reservations? Yes! We require reservations for all cruises. We always suggest booking as soon as you have a date in mind. Call 800-847-3321 to reserve.
Do I have to make reservations?
Yes! We require reservations for all cruises. We always suggest booking as soon as you have a date in mind. Call 800-847-3321 to reserve.
How will you be cruising during COVID-19?
We will be running our cruises at 50% capacity (24 passengers/boat) with all tables and outdoor seating pods 2 metres apart. Face masks will be required except when seated at your table or at your outdoor seating pod. Please click here to view a sample seating plan.
Where do you cruise & what do you see?
We cruise along a 20 km section of the lower Grand River between Caledonia and Brantford. Our boats depart from and return to the same location which is 7 km west of Caledonia. The cruise is more of a nature cruise with your captain giving an intermittent narration during the cruise about the river and area.
Are there washrooms on board?
Yes , there are 2 washrooms on the boat with 1 being wheelchair accessible.
Are your boats wheelchair accessible?
Yes, please let us know when reserving so we can arrange seating. Maximum wheelchair width we can accommodate is 29".
Do you cruise if it's raining?
Yes. Our dining area in enclosed.
Do you have menu susbstitutions?
We can accommodate almost any dietary restriction if we have advance notice. All substitutions must be ordered at least 48 hours prior to cruise. There will be a menu link on your reservation confirmation.
Are your boats air-conditioned?
No, however they are well ventilated. If you have medical issues where you shouldn't be out in hot-humid days you can always call our office and reschedule to another day without penalty (some conditions may apply)
Are your boats equipped with life jackets?
Yes. All boats are inspected annually by Transport Canada and are fully equipped with life saving equipment, life jackets, fire fighting equipment and radio communications. All crew members are specially trained in emergency procedures and CPR. Safety of our passengers is our top priority.
Are children allowed & do you have children's rates?
All children must be supervised by an adult during the cruise. Our cruises can be a bit long for children under 5 so it is helpful to bring items to keep them occupied during the cruise. Children ages 6-12 are $25, ages 2-5 are $10, and under 2 are no charge. Children under the age of 6 will receive a child's menu of garden salad, penne with marinara sauce, dessert, soft drink.
Is there a dress code?
No, but most customers dress smart casual. We suggest to dress for the weather (sweaters in the cooler weather and cool, comfortable clothing in humid weather). Our boats are not air conditioned however you might need a sweater when sitting outside on the promenade deck
Is there a bar on board?
Yes. Our boats are licensed by AGCO to serve alcohol. Beer, wine and spirits will be available to purchase on board by cash, credit or debit. You are not allowed to bring outside alcohol on board.
Is there smoking allowed on board?
No, there is no smoking or vaping allowed inside the dining area or outside on the deck